FAQ

Yes, COD is available for every customer's convenience. However, paying by UPI/Card/Net Banking etc. will get you an addtional descount of 5% on your cart value!

For prepaid orders, we dispatch our gadgets either the same or the next business day. Delivery times typically range from 2-5 working days after dispatch, varying by the recipient's city. COD orders MAY take additional processing time.

Yes, shipping is free on all prepaid orders across India. You get a 5% extra OFF if you choose prepaid options.

Yes, we offer a 7-day return window post-delivery for products with damage or manufacturing defects. To initiate a return, please reach out to us through your preferred channel- support@geeklane.in, +919315547045, or WhatsApp for prompt assistance.

If your product arrives damaged, we request an unboxing video to help us verify and address your concern. Refunds for UPI transactions are processed within 48 hours, and for other payment methods, up to 7 days after inspection. We handle all costs for returns of damaged or incorrect items. Rest assured, we'll assist you with a full refund once we receive the returned product.

You will receive a tracking number within 1-2 days after your order has been dispatched.

Yes, you will receive an order confirmation shortly after placing your order. If you do not receive confirmation within 12 hours, please contact us at support@geeklane.in or call us at +91-9315547045.

For any order-related issues, please contact us at support@geeklane.in or call us at +91-9315547045.

We accept all major credit cards, debit cards, UPI, net banking, and cash on delivery for most locations.

Yes, you can be assured that all purchases on our site are safe and secure. We use only the most reliable & secure payment gateways for your safety.

If you wish to cancel your order, please contact us with your order number at support@geeklane.in OR WhatsApp us within 12 hours of placing your order.

If your item arrives damaged, we strongly encourage you to provide plausible proof of the condition upon arrival by recording an unboxing video. This video will help us to efficiently evaluate and address your concern.

If the package is visibly damaged upon delivery, please refuse acceptance and contact us at support@geeklane.in with your Order ID.

We will promptly arrange for the reverse pickup of the damaged item and ensure that a replacement is dispatched to you without any additional cost. Your effort to provide this proof is invaluable in helping us ensure the highest levels of customer satisfaction and service quality.

If the return is not due to product damage or receiving a different product, a return shipping charge of Rs.180 (subject to change based on parcel size) will be deducted from your refund amount which will be provided after inspection of the recieved item.

Remember, the return Item should be in original & unused condition with intact packaging and labels.

Don't worry - If you miss your delivery by mistake, we'll re-ship your order at no extra cost.

However, For refused deliveries OR those missed intentionally, a penalty of Rs100 will be deducted from your refund amount.