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Curious Minds Ask - We Answer!
Got questions? We've got answers!
Explore our FAQs to find everything you need to know about shopping, shipping, returns, and more.
Do I qualify for FREE shipping?
Shipping is free on all orders above ₹600 across India. Orders below ₹600 will incur a nominal shipping charge.
Prepay and enjoy additional discounts depending on the offer.
How long will it take to get my orders?
For prepaid orders, we dispatch our gadgets either the same or the next business day. Delivery times typically range from 2-5 working days after dispatch, varying by the recipient's city. COD orders MAY take additional processing time.
Do you provide a return or refund in case I face any issues with the products?
Yes, we offer a 7-day return window post-delivery for products with damage or manufacturing defects. To initiate a return, please reach out to us through your preferred channel- support@geeklane.in, +919315547045, or WhatsApp for prompt assistance.
If your product arrives damaged, we request an unboxing video to help us verify and address your concern. Refunds for UPI transactions are processed within 48 hours, and for other payment methods, up to 7 days after inspection. We handle all costs for returns of damaged or incorrect items. Rest assured, we'll assist you with a full refund once we receive the returned product.
Is COD (Cash on Delivery) available?
Yes, COD is available for every customer's convenience.
However, paying by UPI/Card/Net Banking, etc. will get you an additional discount of 10% on your cart value!
How can I pay?
We accept all major credit cards, debit cards, UPI, net banking, and cash on delivery for most locations.